Policy
Privacy Policy
This Privacy Policy explains how LynxNow (“we”, “us”, “our”) collects, uses, stores, and shares personal data when you visit our website or contact us. It also explains your choices and how to reach us with requests.
1) Definitions
“Personal data” means information that identifies you directly or can reasonably be used to identify you (for example: name, email address, phone number).
“Processing” means handling personal data in any way (collecting, storing, using, sharing, or deleting).
“Services” means professional services and documentation support described on the website.
“Website” means this site and its pages, including policy pages.
2) Scope
This policy applies to personal data processed through:
- website browsing and interactions (including cookie preferences);
- messages sent via our contact forms;
- direct communications by email or phone when initiated by you; and
- business communications related to service inquiries and delivery coordination.
This policy does not cover third-party sites that you may access through links on our website. Their privacy practices are governed by their own policies.
3) Data we collect
A. Data you provide
- Contact data: full name, email address, phone number , and the message content you send.
- Inquiry context: subject lines, requested document types, and any information you include to describe your needs.
B. Data collected automatically
When you browse the website, certain technical data may be processed to operate and improve performance:
- approximate device and browser information (e.g., user agent);
- basic request data (e.g., timestamp, page requested);
- cookie consent and preferences (where applicable); and
- aggregated performance metrics, if enabled via cookies.
We do not embed external analytics tags in the page head. Cookie-related scripts, if used, are loaded from a local path.
C. Data we do not intentionally collect
Please avoid sending sensitive identifiers in the initial form message. If additional verification is needed for a specific engagement, we will explain what is required and why.
4) How we use data
We process personal data for the following purposes:
- Responding to inquiries: to read and reply to messages, clarify scope, and provide next steps.
- Service coordination: to coordinate drafts, revisions, and communications during a project (when applicable).
- Website operation: to deliver pages, keep the site secure, and maintain reliable performance.
- Compliance and recordkeeping: to maintain business records and handle legal or regulatory requests where applicable.
Legal grounds (general explanation)
Depending on context and applicable law, processing may be based on: (i) your request or our communications with you, (ii) steps related to providing services, (iii) legitimate operational needs (such as security and preventing abuse), and (iv) compliance obligations where they apply.
7) Retention
We retain personal data for as long as needed to:
- respond to your inquiry and maintain reasonable records of communications;
- deliver services and manage revisions (if an engagement begins);
- comply with applicable recordkeeping requirements; and
- resolve disputes or enforce agreements.
Retention duration depends on the context. When data is no longer needed, we take reasonable steps to delete or anonymize it.
8) Security
We use reasonable technical and organizational measures designed to protect personal data from unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is risk-free, so please use appropriate discretion when sending information.
9) Your rights & choices
Depending on your location and applicable law, you may have rights to:
- request access to personal data we hold about you;
- request correction of inaccurate or incomplete data;
- request deletion of data in certain circumstances;
- object to certain processing or request restriction; and
- withdraw consent where processing is based on consent (where applicable).
To make a request, contact us using the details in the “Contact details” section. We may ask for information necessary to confirm the request relates to you.
10) International transfers
We operate from Japan. If service providers or recipients are located outside Japan, your data may be processed in those locations. When we use service providers, we aim to select providers with appropriate safeguards and contractual protections suitable to the context.
11) Children
This website is intended for business audiences. We do not knowingly request personal data from children. If you believe a child has provided personal data to us, please contact us so we can address the situation.
12) Changes to this policy
We may update this Privacy Policy to reflect changes in the website, services, or legal requirements. The updated version will be posted on this page with a revised effective date.
13) Contact details
If you have questions or privacy requests, contact:
Work hours: Mon–Fri 10:00–19:00 (JST)
CONTACTS_LINE: LynxNow Counsel K.K. | 2-7-14 Akasaka, Minato-ku, Tokyo 107-0052, Japan | +81 3-6822-9174 | [email protected] | JP-LNW-2026-0214 | Mon–Fri 10:00–19:00 (JST)